Customer engagement
Fifteen rooms in under a week. Then the rest of the country.
A new Melbourne head office for Guild Group, delivered inside a tight construction program: fifteen collaboration rooms installed, commissioned and handed over in less than a week. Sydney, Brisbane, Adelaide and Perth followed, all run under a single national managed service.
Melbourne head office / Open collaboration space
The engagement
One standard, five cities.
The new Guild Group head office in Melbourne came with a construction program that left almost no room for the technology. Fifteen collaboration rooms had to go in, work first time and be handed over in less than a week, around trades still finishing the floor.
That is only possible when the rooms arrive ready. Every system was configured and tested in our Technology Centre before it reached site, so the week on the floor was spent mounting, cabling and commissioning rather than troubleshooting. Boardroom, huddle spaces and an open collaboration area were all live for the move-in.
Melbourne set the standard, and Sydney, Brisbane, Adelaide and Perth were fitted out to match. Every room across the five offices now sits under one national managed service: cloud-monitored from our service desk, updated on a schedule, and supported by a single point of contact whichever city it is in.
Across the head office
Every room, ready on day one.
From the boardroom to the smallest huddle space, the same join experience in every room.
Melbourne head office / Boardroom
Melbourne head office / Huddle space
What we delivered
A head office, then a national footprint.
- New Melbourne head office: 15 collaboration rooms installed in under a week
- Boardroom, huddle spaces and open collaboration areas
- Rooms pre-configured and tested off-site to meet the construction program
- Sydney, Brisbane, Adelaide and Perth offices fitted out to the same standard
- National managed service with 24/7 cloud monitoring and a single point of contact
Capabilities applied
Three disciplines, delivered as one practice.
Design
Room types standardised for the head office, then repeated city by city.
Implement
Pre-staged in our Technology Centre so fifteen rooms could be installed and commissioned in under a week.
Operate
One national managed service across five offices: monitoring, updates and support from a single desk.
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